Privacy Policy
Last updated: March 10, 2025
keenWhale (“we,” “us,” or “our”) operates the keenwhale.com website (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.
By using our website, you agree to the collection and use of your personal data in accordance with this policy.
Information We Collect
When using our Service, we may collect the following personal data:
- Contact Information: Name, email address, billing/shipping address.
- Order Information: Details of purchases made through our store.
- Payment Data: Processed securely by Stripe Express; we do not store full payment details.
- Technical Data: IP address, browser type, and cookies for website functionality.
How We Collect Your Information
We collect your information when:
- You place an order through our online store.
- You create an account or subscribe to updates.
- You contact us via email or contact forms.
- You browse our website (cookies track basic data).
Payment Processing & Security
All payments on our website are securely processed via Stripe Express.
- We do not store or have access to your full payment details.
- Stripe collects and processes your payment information under their Privacy Policy.
- For fraud prevention, Stripe may collect IP address and device information.
Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies allow us to:
- Remember your login details and shopping preferences.
- Analyze website traffic and optimize content.
You can disable cookies in your browser settings, but this may affect website functionality.
How We Use Your Information
We use your personal data to:
- Process and deliver your orders.
- Manage your account and provide customer support.
- Improve our website experience.
- Comply with legal and security requirements.
Third-Party Services
We may share limited data with third parties only when necessary:
- Payment Processing: Stripe Express for secure transactions.
- Website Analytics: Google Analytics for tracking visitor activity.
- Shipping Services: If applicable for order fulfillment.
We do not sell or share your data with advertisers.
Data Security
We take appropriate security measures to protect your data, including SSL encryption and secure servers. However, no method of online data transmission is 100% secure.
Your Rights & Data Control
Under GDPR and other privacy laws, you have the right to:
- Request a copy of your personal data.
- Ask for corrections or deletion of your data.
- Withdraw consent for data processing.
To make a request, please contact us at info@keenwhale.com.
Changes To This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 info@keenwhale.com